Privacy Policy — Light Story

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, and objection to certain processing. Some requests may be limited where we must keep records for legal, contractual, or security reasons.

Available rights may vary depending on the legal basis and the type of record involved.

Requests

How to Make a Request

To exercise a privacy right, a person should send a clear request using the contact details in this policy and provide enough information for us to verify identity and locate the relevant records. We may ask for additional details before responding and will handle requests within the time required by applicable law.

Requests are reviewed before action is taken to protect account and project information.

Data Retention

Retention

We retain personal data for the period necessary to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where appropriate, subject to any retention required by law or by legitimate operational needs.

Records are kept only as long as needed for service, accounting, or legal purposes.

Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. The revised version will apply once posted on the website, unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible.

The policy may be revised when our practices, services, or legal obligations change.

Data We Collect

We may process identification and contact details, inquiry content, project specifications, product counts, reference materials, shot lists, booking and payment records, studio intake details, proof-gallery selections, delivery preferences, and technical data such as device, browser, and usage information. Where needed for service administration, we may also process business name and role information provided by clients.

The categories collected depend on inquiry, booking, and delivery activity.

How We Collect Data

We receive data when a person submits a contact form, sends an email, arranges a planning call, shares product and style references, approves a sample setup, reviews proofs, or completes payment. We also generate records from studio operations, file delivery, and website use, including logs and similar technical records.

Most information comes directly from clients or is created during service handling.

Cookies We Use

We may use session cookies, persistent cookies, and similar technologies for site functionality, security, preference storage, and basic performance measurement. These tools help maintain forms, remember limited settings, and understand how the website is used.

Cookie use is limited to standard operational and analytical purposes.

Cookie Controls

Users may manage cookies through their browser controls and, where available, site-level preference tools. Disabling some cookies may affect form handling, session continuity, or gallery access, but it will not prevent general browsing of the website.

Browser settings can limit or remove non-essential cookies.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate intake and studio production, manage approvals, deliver proofs and edited files, process payments, maintain records, operate the website, improve reliability, and comply with legal obligations. We may also use limited information to prevent abuse, secure systems, and document business communications.

Processing is limited to the operational needs of the studio and website.

02 · Sharing

Service Providers

We may share personal data with vendors that support website hosting, communications, payment processing, file storage, and similar operational functions. These parties are expected to use the information only for the services they provide and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their tasks.

03 · Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from public authorities. We may also share information to protect our rights, investigate misuse, or address security and fraud concerns.

Legal disclosure is limited to what is necessary in the circumstances.

Contact Information

Email contact

[email protected]

Telephone

+54 9 11 2928-3771

Postal address

Calle La Cañada 162, X5000KGD Córdoba Córdoba

Privacy inquiries